PRIVACY POLICY
Last Updated: February 20, 2026
1. Introduction
WAKAFOODY STORE LIMITED (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Platform. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: Name, phone number, email, address, payment details.
- Vendor Information: Business name, license details, bank information.
- Rider Information: Driver’s license, vehicle details, insurance information.
- Usage Data: IP address, device information, browser type, app usage statistics.
3. How We Use Your Information
- To process orders and payments.
- To communicate with you (notifications, updates, customer support).
- To improve our services.
- To comply with legal obligations.
4. Sharing Your Information
We may share your information with:
- Vendors: To fulfill your food orders.
- Riders: For delivery coordination.
- Third-Party Service Providers: Payment processors, analytics tools, marketing partners.
- Legal Authorities: When required by law or to protect our rights.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure.
6. Your Rights & Access Control
You have the right to manage your data directly through the WAKAFOODY Platform:
- Access & Control: Users can access, update, or delete their personal information through their account settings.
- Opt-Out of Communications: You may opt out of marketing emails by using the unsubscribe option in our messages.
- Cookie Preferences: Users can adjust cookie settings through their device or browser.
7. Account Deletion & Data Removal
In compliance with Google Play and global data protection regulations, you can delete your WAKAFOODY account and associated data at any time.
- In-App Deletion: Navigate to Profile > Settings > Delete Account.
- Web Request: If you have uninstalled the app, you can request data deletion via our website or by emailing support@wakafoody.ng.
- ⚠️ Warning: Account deletion is irreversible. All saved history, bookmarks, and account data will be permanently erased.
8. Data Retention
We retain personal information only as long as necessary for operational, security, and legal purposes.
9. Children’s Privacy
Our Platform is not intended for individuals under 18. We do not knowingly collect data from minors.
10. International Data Transfers
If you are outside Nigeria, your data may be transferred to and processed in countries with different data protection laws.
11. Changes to This Privacy Policy
WAKAFOODY STORE LIMITED reserves the right to update this policy. Continued use of the platform after updates constitutes acceptance of the new terms.
12. Contact Us
For privacy inquiries or to exercise your data rights, contact us at: support@wakafoody.ng | 📞 +2348105829215